Frequently Asked Questions
Everything you need to know to keep your pet stylish and comfortable.
How do I determine the right size for my pet?
We provide a detailed size guide on every product page. We recommend measuring your pet's chest girth and neck circumference, and adding two fingers of space for comfort.
What is your return policy for pet apparel?
We offer a 30-day return window for unworn items in original packaging. For hygiene reasons, items must be free of pet hair and odors to qualify for a full refund.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-21 business days.
Are your fabrics safe for sensitive pet skin?
Yes, all Happy Pet HQ apparel is crafted from premium, breathable, and non-toxic materials like organic cotton and soft mesh to prevent irritation.
Can I wash the pet clothing in a machine?
Most of our items are machine washable on a gentle cycle with cold water. We recommend air drying to maintain the shape and integrity of the fabric.
Do you offer wholesale or bulk discounts?
We do! If you are a pet boutique or a professional groomer looking to stock our collection, please contact our sales team at [email protected].